Privacy Policy of Holacar.eu

1. General Information

The terms set by Patryk Nowak , Carrer Sant Pau 109,3,2, 08001 Barcelona, Spain (“Lessor”), constitute the conditions for vehicle rental and form an integral part of the rental agreement (“Agreement”).
Operator’s contact email: patryk@holacar.eu
The Operator is the Data Controller of the personal data you provide voluntarily via the website.

The website collects and processes personal data for the following purposes:

• Handling inquiries via contact forms

The service collects user data and behaviors in the following ways:

• Through voluntarily entered data in forms, stored in the Operator’s systems.

• By storing cookies on end-user devices.

2. Selected Data Protection Methods Used by the Operator

• Login and data entry areas are protected with SSL encryption. This ensures that personal and login data entered on the website are encrypted on the user’s device and can only be read on the destination server.

• The Operator ensures regular updates of all software used to process personal data, especially development components.

3. Hosting

The website is technically hosted by: OVH US LLC Attention: Privacy

11950 Democracy Drive,Suite 300, Reston, VA 20190

4. Your Rights and Additional Data Use Information

In certain situations, the Controller may transfer your personal data to other recipients if necessary to execute the contract or fulfill legal obligations. This includes:

• Authorized persons, employees, and collaborators

• Hosting providers

• Mailing and SMS communication providers

• Marketing service providers

• Couriers

• Insurance companies

• Law firms and debt collectors

• Banks

• Payment operators

• Public authorities

Your data will be processed no longer than required by the applicable legal obligations (e.g., accounting laws). Marketing data will not be stored for more than 3 years.

You have the right to request:

• Access to your personal data

• Correction

• Deletion

• Restriction of processing

• Data portability

You have the right to object to the processing of your personal data for legitimate interests of the Controller, including profiling (section 3.3 c), unless there are overriding legitimate grounds such as establishing, exercising, or defending legal claims.

You can lodge a complaint with the President of the Personal Data Protection Office (UODO) in Warsaw, ul. Stawki 2, 00-193 Warszawa.

Providing personal data is voluntary but necessary to use the service.
Automated decision-making, including profiling, may occur for service provision and direct marketing.
Your data will not be transferred to third countries outside the European Union.

5. Information in Forms

The website collects information voluntarily provided by users, including personal data.
The website may save information about connection parameters (timestamp, IP address).
In some cases, the website may link form data to the user’s email address (e.g., if visible in the form’s URL).
Form data is processed for the purpose indicated in each form – e.g., support, commercial contact, service registration. Each form contains clear information on its purpose.

6. Administrator Logs

User activity within the website may be logged for administrative purposes.

7. Important Marketing Technologies

• Google Analytics (Google Inc., USA) is used for website traffic analysis. No personal data is transferred, only anonymized information via cookies. Users can review ad preferences via: https://www.google.com/ads/preferences/

• Remarketing is used to tailor ads based on website behavior. No personal data is shared. This depends on cookies being enabled.

• Facebook Pixel (Facebook Inc., USA) is used to recognize registered Facebook users who visit the website. No personal data is shared from the Operator to Facebook.

• The Operator uses heatmap and session recording tools to analyze user behavior, excluding any password or sensitive data input.

• The website uses automation tools, e.g., sending emails after a user visits specific pages (only if the user consents to receiving marketing emails).

• The Operator may use profiling as defined by data protection regulations.

8. Cookie Information

The website uses cookies – text files stored on your device to support website functionality. Cookies typically include the originating website name, storage duration, and a unique ID.

The entity placing cookies and accessing them is the website Operator.

Cookies are used for:

• Maintaining user sessions (e.g., staying logged in)

• Purposes outlined in section “Important Marketing Technologies”

Types of cookies used:

• Session cookies – temporary, deleted after logout, site exit, or browser close

• Persistent cookies – stored until expiry or manual deletion

Browsers usually allow cookies by default, but you can change settings to delete or block them. Restricting cookies may affect site functionality.

Cookies may also be used by external partners, such as:

• Google (USA)

• Facebook (USA)

• Twitter (USA)

9. Cookie Management – How to Give or Withdraw Consent

If you don’t want cookies, you can adjust your browser settings. Note: disabling essential cookies may prevent some website functions.

Cookie management instructions by browser:

• Edge

• Internet Explorer

• Chrome

• Safari

• Firefox

• Opera

Mobile devices:

• Android

• Safari (iOS)

• Windows Phone