Do you have questions?
Do you have any particular rental needs? Do you need to tell us or ask us something? Do you have any doubts?
Check our FAQ or do not hesitate to contact us.
Call the Office
+34 684 310 829 – Barcelona
+34 615 66 74 40 – Castelldefels
Office Location
info@holacar.eu
Email Us
info@holacar.eu
Delivery and return are free from 09:00 to 20:00.
If you prefer a more flexible schedule, we also offer options outside this range:
TIME | PRICE
09:00 – 20:00 | GRATIS
07:00 – 09:00 | 20 €
20:00 – 23:00 | 20 €
23:00 -07:00 | 40 €
Frequently asked questions
Is there a full protection package included?
The price always includes a full protection package, which reduces the customer’s liability to zero in the event of external damage to the vehicle, whether it is the customer’s fault or not.
Is the deposit blocked?
The deposit is blocked on a debit or credit card (we do not accept Revolut, Wise, or N26) to cover fuel or potential internal damage to the vehicle, such as damaged upholstery, plastics, etc.
Is a credit card required?
A credit card is not required. A debit card is acceptable. We only do not accept Revolut, Wise, or N26 cards.
Is the car fully fueled?
Cars are always fully fueled and must be returned in the same condition.
Is the deposit refundable?
Yes, the deposit will be released provided that the returned car is full of fuel, in the proper cleanliness both inside and outside, and has no interior damages or stains on the upholstery.
What if my flight is delayed?
In case of a flight delay, your reservation will not be canceled. We only ask for prior notification. When making a reservation, we require the correct flight number. If the delay is significant and conflicts with other bookings, in the worst case, you may have to wait for service.
Can I rent a car at night?
Yes, we provide services 24 hours a day.
Service between 9:00 AM and 8:00 PM is free of charge.
From 8:00 PM to 11:00 PM and from 7:00 AM to 9:00 AM – the cost is 20€.
From 11:00 PM to 7:00 AM – the cost is 40€.
